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Showing posts from October, 2018

Saving on Cable: It's a Crazy Game, But You Have to Play It

I wish there were a telecommunications company that would give me a fair price on my television, phone and internet service without my having to renegotiate the deal every year or two. But it seems like carriers are more interested in attracting new customers than keeping their old ones. Knowing this can save you a lot of money, especially if you're willing to call your cable company's bluff and change your provider, at least temporarily. Case in point: My carrier, Verizon, recently informed me that it was increasing my $149-a-month Fios bill by nearly 50 percent, to $219. When I asked why, a customer service representative told me that part of the reason was that my customer loyalty discount had expired. Expired? Why? Did Verizon catch me watching a TV with a competitor's service? It's just one of those things in the telecommunications industry that doesn't make a lot of sense. But whatever Verizon's reason, I've been through these threatened incre